Recharge on your Mobile/DTH/Data Card are realtime transactions and there will be no refund or exchange permitted. Please be advised that You are responsible for the mobile number, DTH account number and/or Data Card mobile number recharges and all charges that result from those recharges/purchases. JustRechargeIt is not responsible for any purchase of Recharge for an incorrect mobile number, DTH account number and Data Card mobile number.

However, in a case where a transaction has been completed by you on the Site, and money has been charged to your card or bank account but a Recharge has not been delivered within 24 hours of your completion of the transaction then you may inform us by sending us an email on helpdesk@justrechargeit.com or posting us a message on the Contact Us page. JustRechargeIt shall investigate the incident and if it is found that money was indeed charged to your card or bank account without delivery of the Recharge then money will be refunded within 7 working days from the date of the receipt of your email.

We request you to include in the email the following details - the mobile number/DTH account number/Data Card Number, Operator name, Recharge value, Transaction date and Order Number.